Secrets to a happy booking: what do your guests really want?
As a host offering your apartment for rent in Spain to many tourists from the other side of the continent each year, you must be always questioning, what are the keys to a successful booking? What does a guest look for when he checks on different listing portals.
Is it only the beautiful photos of an apartment for rent in Spain? Is it the reviews and ratings? Or is it the text description that will steal their heart away? We think from Rafleys that it’s always a combination of various factors and we have tried to put together some.
The Location of your property
Maintaining a host’s privacy is essential, but the location is a critical factor when deciding where to stay and where to get an apartment for rent in Spain. Travelers don’t need to know an exact address of the apartment in Spain right away, but they need to know what the address means to their trip. Is the area walkable to restaurants, nightlife, markets—or are they in for a very long walk to public transportation? Is your street quiet, pleasantly bustling, or directly under a clattering train line? Is a late-night stroll is perfectly normal in your neighborhood, or should guests use caution?
We all know what an important role internet plays today for the company’s, services, brands and individuals who are active online. We all google about something if we want to check the quality of the product or service. Imagine if a guest is choosing an apartment for rent in Spain, how important this reputation becomes cuz its the only thing that can give you a credible opinion on the quality of the place your choosing. Comments about the cleanliness of the place, the location and the property and the overall sensation they previous guests had from the place and their holidays could give the new hosts that valuable confirmation that their choice is right and the property they are about to book is their best pick.
This one is a tricky one! Photos and videos are the only visual non-descriptive aspect that will help the guest fall in love with the apartment for rent in Spain. It’s the external factor or the facade that will attract people to stand by and have a look. You have to make sure as a host though, that you do not take the photos from a wrong angle that would make your property look bigger than it is, wider than it is, or different than it really is. Remember, you do not want to trick your customer, just to attract him and show the nice highlights of your apartment for rent in Spain. It is advisable to give close to reality like photos and also detail down in the property description all the things the guest need to know that can be misunderstood on a photo. Customers want details and it’s vital to give that to them. They will rather trust your property photos and descriptions if its precise, detailed and honest than a property with few words of description, magnificent photos and a lot of question marks in terms of details.
One of the key things is to let your guests know precisely what type of parking you have. I mean is it suitable for a small car or a big car? Is it a private parking or a street parking. Do customers need to pay or it is for free for them.
You should always warn your guests about any particular or non-particular noises that might be the case. For example, if you have families with babies living next door or you have a shop next by or a restaurant that may cause any noises, do inform your guests about it. You better be honest with your guest than pretend to have a perfect place, hiring up their expectations.
Utilities & electronics
Different countries have different habits and ways to live. And this comes down to switch types, heating water or not, drinking water from the tap or not and other things like that, that will end up making a difference. Hot countries have their own utilities and electronic devices and ways of protecting themselves from the heat and cold countries have their own heating system and acceptable heating norm levels to make it comfortable in cold winters. Now, not all your hosts might be informed of how things work in a particular country they are visiting. You should be clear providing instructions on all your home appliances and even be giving tips and information as detailed as possible about each appliance.
It is also vital that you share exact and precise details on all amenities available todo with your apartment for rent in Spain Things like wifi, dryer, a big terrace or any other amenity and facility that might be useful or interesting for your guests and especially for families, for example, should be highlighted. You should never though hide any details like e.g. shared washer and dryer, or rooms that might not be accessible in terms of wifi. Any detail that might cause inconvenience to your guests or that might not be a usual condition must be mentioned to them. Remember, it’s better to have lower expectations and get excited when u get to a place over a holiday, rather than the reverse
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Villa for rent in Riviera del Sol. Ref.61460 Newly redecorated and refurbished 6 bedroom villa
for rent in Costa del Sol.
Stunning sea views, 5 min walking distance to the beach, WiFi, swimming pool, the UK TV box on
demand. This superb villa
for rent is located in 5 minutes walking distance from the beach. It is made up of three floors
and can accommodate
up to 12+ guests. Pool…
Late check out
May – June & September – October
Until 12.00 – free (if available)
12-20.00 – 50% of nightly price
November – April
Until 14.00 – free (if available)
14-20.00 – 50% of nightly price
During July-August late check out is unavailable.
Have flexibility and collect the keys to the property you booked any time!
You will be able to pick the keys from the safe box at Rafleys office any time that suits you
We will email you the opening combination and detailed instructions.
24/7 – FREE
We work with a team of English speaking, professional and qualified Nannies, with over 20 years
of experience in Childcare.
We are happy to entertain your children, with fun activities and games.
We cover a wide range of childcare services.
Live In/ Live Out positions.
Daytime / Evening Babysitting.
Activity Days to local children’s attractions.
Weddings and Corporate events.
Allowing you to enjoy your holiday, knowing that your “Little People” are in safe hands, and
You can pay for airport transfer service online or in cash upon arrival. For online payments,
please use our PayPal account or we will email you a payment request to pay with your credit
* Please bear in mind that for flight arrivals/ departures between 23.00 and 8.00 the
additional charge of
10 euros is applied. For arrival/departures between 1.00 and 6.00 additional charge of 20
euros is applied.
Foodie feast & cultural walking tour
12+ delicious tastes at 5 local establishments (including a traditional market visit) in
malaga’s historic center, plus lots of
info about malaga’s history, culture & cuisine. Enough food for breakfast & lunch.
Max 10 guests
Start time: 10:30am.
Malaga Tapas tour
A crash course on the best malaga has to offer, from delicious wines and tapas to the world’s
best ham and hidden taverns
loved by locals.
9+ tapas across 4 unique, family-run tapas bars in malaga’s historic center (enough food for a
full dinner) plus lots of info about malaga’s
history, culture and cuisine!
Max 10 guests
Start time: 7pm.
Handmade cakes & cookies from 20-25€/Per 1 kg ( for 8 people)
Let us do the grocery shopping for you
We reserve the right to make substitutions if certain items are not available. Orders must be
received at least 72 hours prior to check-in.
Please print, fill in and email at email@example.com the
following form together with the grocery list.
Your groceries will be waiting for you at your vacation rental home upon your arrival.
Trail hacks Pony club Birthday parties for kids Bhs exam training Moonlight
For car hire we partner with HELLE HOLLIS, the most reliable car rental company with reasonable
Helle Hollis has more than 37th years experience in the car hire business with a wide variety of
such as economy, SUV models, 5+2 seaters, minivans and convertibles. Helle Hollis Car Rental
offers you quality
car hire with no hidden extras and a fair fuel policy. Helle Hollis is situated next to Malaga
Airport and has a
free courtesy bus service that brings you back and forth to the Airport. Helle Hollis is open 24
hours, 7 days a
week where a service-minded staff will welcome you. You will also find a branch office in
Fuengirola which is open 7 days a week.
We partner with some cherry picked chef and catering services in Costa del Sol. Tell us your
ideas, dates, timetables, type of event,
guests tastes, number of guests and we will arrange the menu. The Chefs can confidently prepare
a variety of World Foods as well as
menus for specific dietary needs including food intolerances, allergies, restrictions or just
personal choices. Additionally, they are
also instructed in the Kosher rules, complemented by certified providers in the area. Fresh
Halal products are also available
for customers who require them.
The Chefs are strongly committed to offer organic and local products that are both high-quality
and fresh. Chefs are in charge
of buying fresh and high-quality products as well as the necessary materials required to prepare
A Chef arrives to your house at the arranged time, prepares the menu and plates it up
meticulously. If you wish, our Chef
can also serve it. The kitchen is cleaned and left as neat as it was before our team arrived.