Each and every one of our employees represent the spirit of our company: driven, committed, and acutely aware of how limitless Rafleys’ potential is to grow. We go to great lengths to identify self-starters with diverse experience and skill sets to produce not just an effective workforce, but a well-rounded, talented and complementary team.
OUR TEAM
Leyla Badalyan
Managing director
Maria
Project coordinator
ON GROUND MANAGEMENT
Rita
Head of on-ground services
Office Director
Julie
On-Ground Manager
ONLINE SERVICE
Ani
Online Reservation Manager
Sabina
Online Services Manager
Nicole
Online Manager
ON GROUND SERVICE
Natalia
On-Ground Agent
Larisa
On-Ground Agent
Oxana
Cleaner
Edward
Driver
Do you know what “financial freedom” is? Many of us would answer that financial freedom means the power to buy anything you want, because you have enough money for that. But in reality it refers to the other resource, and it is time. Not many in this world could claim that they have financial freedom.
Rafleys Costa del Sol gives you the time to invest in yourself, your family, your friends, in knowing the world, in other words, so you can enjoy life without worry or effort, as it offers the service more complete among the short-term rental agencies on the Costa del Sol.
We take care of everything: to make the professional photos of your property and marketing in more than 40 websites, cleaning and dry cleaning, customer service, both online and by phone, as in person, and even, we help to obtain the necessary documents. In addition, we professionally manage contracts and security deposits, protecting the material and economic assets of our clients as much as possible. And all that for an unbeatable price: only 10-25% commission for each booking we obtain depending on the range of services you choose!
The agency was founded in November 2015 and since then it has not stopped growing. In the summer of 2016 I already managed 16 properties, in 2017 it was already around 40, and in the summer of this year 2018 it reached the number of 90 properties in management.
So that the profits of our owners do not stop growing, we regularly monitor the performance of their rental properties and give them recommendations for improvements. Thanks to that, many of them have already become loyal customers and brought their friends with our prize of 200 euros. To each of them we try to give the best personalized service, with whatsapp calls, emails and messages that are necessary to keep you informed at all times. Of course, if everything goes as planned, the most usual is that you only receive emails about the new reserves and the breakdown of your monthly earnings.
We have grown not only in numbers, but also in the quality of the service offered. We have used the new technologies in our management and we are aware of all the news of the holiday rental sector that we will discuss in our Round Table on December 14 at 10.00 in Andalucía Lab (Marbella).
And you, do you want to be free? You can easily achieve it by contacting us! Call +34 603 906 036 or send an email to info@rafleys.com. And if you want to meet us in person and hear about the new short-term rental laws on the Costa del Sol and much more, sign up for our Facebook event and share with your friends. We will be happy to see you!
Rafleys was created based on the rental property management concept with A- Z list of services for home owners and guests, providing high level professional and all in one services to landlords and tourists.
In Rafleys we aim for the best holiday rentals experience both for homeowners and for tourists. We take care of every detail and share the practical perspective of our owners at the time giving 24/7 support and attention to all the needs of our guests.
Our clients value our work for our flexible and caring approach, and it is very important to us to keep our quality of service at the top. Therefore we care enormously about the quality of all providers and services that we recommend.
If you share our customer centered drive, do not hesitate to send us your collaboration form.
Rafleys for Travellers
Rafleys has a trusted name in the market as we only work and distribute a cherry picked list of highly comfortable, well situated and beautiful properties for vocational rentals.
We use all our knowledge and know hows of the local Spanish market to give you a diverse choice of homes under the sun during your vacations, provide you with comfort and free time while seamlessly taking care of your needs and problems and simply being next to you during your time away from home 24/7.
Rafleys for Home Owners
We manage every aspect of keeping your vacation rental booked and ready for guests and owners to enjoy. Our goal is to enable you to make the most revenue from your rental without having to do any of the busy work involved with managing it. That means we do everything from taking photos, writing descriptions, and marketing it to potential guests as well as managing logistics like reservations, payments, check-in and check- out, housekeeping, and dispatching emergency maintenance. We can also manage handymen for regular maintenance, improvements, and emergencies.
Rafleys Values
Rafleys gives you a guarantee of a quality product offering you thousands of beautiful homes for selection. We ensure a basic rental guarantee and we use the most progressive and cutting edge technology to bring our homeowners the added value of an easy integration and an easy search of your dream dream property to our tourists
A lot of efforts and innovative thinking has been put behind Rafley’s customer management system and values to ensure a highly client oriented approach, a non stop customer support team and a well planned operational on ground service team offering our clients an exceptional service and support.
Rafleys started as a small family startup but gradually grew to become one of the leading and trusted local companies when it comes to home owner’s choice of “leaving their properties in good hands” . On the other side our great product portfolio & our hard work in marketing has made Rafleys not of a less popular choice for tourists from all over the globe.