Each and every one of our employees represent the spirit of our company: driven, committed, and acutely aware of how limitless Rafleys’ potential is to grow. We go to great lengths to identify self-starters with diverse experience and skill sets to produce not just an effective workforce, but a well-rounded, talented and complementary team.
Leyla
Chief Executive Officer
Maria
Chief Operating Officer
ON GROUND MANAGEMENT
Rita
Head of on-ground services
Office Director
Julie
On-Ground Manager
ONLINE SERVICE
Ani
Online Reservation Manager
Sabina
Head of Marketing
Nicole
Online Manager
ON GROUND SERVICES & HOUSEKEEPERS
Natalia
On-Ground Agent
Larisa
On-Ground Agent
Oxana
Cleaner
Edward
Driver
Rafleys was created based on the rental property management concept with A- Z list of services for home owners and guests, providing high level professional and all in one services to landlords and tourists.
In Rafleys we aim for the best holiday rentals experience both for landlords and for tourists. We take care of every detail and share the practical perspective of our owners at the time giving 24/7 support and attention to all the needs of our guests.
Our clients value our work for our flexible and caring approach, and it is very important to us to keep our quality of service at the top. Therefore we care enormously about the quality of all providers and services that we recommend.
If you share our customer centered drive, do not hesitate to send us your collaboration form.
Rafleys for Travellers
Rafleys has a trusted name in the market as we only work and distribute a cherry picked list of highly comfortable, well situated and beautiful properties.
We use all our knowledge and know hows of the local Spanish market to give you a diverse choice of homes under the sun during your vacations, provide you with comfort and free time while seamlessly taking care of your needs and problems and simply being next to you during your time away from home 24/7.
Rafleys for Home Owners
We manage every aspect of keeping your vacation rental booked and ready for guests and owners to enjoy. Our goal is to enable you to make the most revenue from your rental without having to do any of the busy work involved with managing it. That means we do everything from taking photos, writing descriptions, and marketing it to potential guests as well as managing logistics like reservations, payments, check-in and check- out, housekeeping, and dispatching emergency maintenance. We can also manage handymen for regular maintenance, improvements, and emergencies.
Rafleys Values
Rafleys gives you a guarantee of a quality product offering you thousands of beautiful homes for selection. We ensure a basic rental guarantee and we use the most progressive and cutting edge technology to bring our landlords the added value of an easy integration and an easy search of your dream dream property to our tourists
A lot of efforts and innovative thinking has been put behind Rafley’s customer management system and values to ensure a highly client oriented approach, a non stop customer support team and a well planned operational on ground service team offering our clients an exceptional service and support.
Rafleys started as a small family startup but gradually grew to become one of the leading and trusted local companies when it comes to home owner’s choice of “leaving their properties in good hands” . On the other side our great product portfolio & our hard work in marketing has made Rafleys not of a less popular choice for tourists from all over the globe.